GDPR Policy

This page explains your rights under UK data protection law (the UK GDPR and the Data Protection Act 2018) and how to use them with EDYCAR AUTO BODYREPAIR LTD, trading as Coventry Body Shop, the data controller for your personal data. Our company details, what data we collect, why, who we share it with and how long we keep it are set out in our Privacy Policy.

1. How We Handle Personal Data

We use personal data lawfully, fairly and openly; only for clear purposes that we tell you about; only as much as we need; kept accurate; kept no longer than necessary; and kept secure. We are responsible for showing that we meet these principles.

2. Your Rights

• Access: you can ask for a copy of the personal data we hold about you and information about how we use it.
• Correction: you can ask us to correct data that is inaccurate or incomplete.
• Erasure: you can ask us to delete your data, for example when we no longer need it or you withdraw your consent. We may have to keep some records, such as invoices, for as long as the law requires.
• Restriction: you can ask us to limit how we use your data, for example while we check a correction you have asked for.
• Objection: you can object to our use of your data based on our legitimate interests. We will stop unless we have strong legitimate grounds to continue or need the data for a legal claim. You can object to direct marketing at any time, and we will always stop.
• Portability: you can ask for the data you gave us, in a common electronic format, where we use it on the basis of your consent or our contract with you.
• Withdrawing consent: where we rely on your consent, such as for analytics cookies, Google maps or the newsletter, you can withdraw it at any time. This does not affect what we did before you withdrew it.
• Automated decisions: we make none (Privacy Policy, section 5).

3. How to Make a Request

Call +44 7903 105777 or use our contact form, and tell us which right you want to use. We may ask you to confirm your identity before we act.

• We reply within one month of receiving your request, or of confirming your identity if we need to.
• If a request is complex, or you have made several, we may take up to two more months and will tell you why within the first month.
• Requests are free. If a request is clearly unfounded or excessive, we may charge a reasonable fee or refuse it, and we will explain why.

4. Complaints

How to complain to us, and your right to complain to the Information Commission (ICO), are set out in section 14 of our Privacy Policy.

5. Changes to This Policy

We may update this page from time to time. The latest version is always published here.

Related policies: Privacy Policy · Cookie Policy · Terms & Conditions · FAQ

Last updated: 21 October 2026